Description: Debit Cards
A debit card is a plastic card which provides an alternative payment method to cash when making purchases. Physically the card is an ISO 7810 card like a credit card; however, its functionality is more similar to writing a check as the funds are withdrawn directly from either the cardholder's bank account (often referred to as a check card), or from the remaining balance on a gift card. Additionally, many merchants offer cash back facilities to customers, where a customer can withdraw cash along with their purchase. The use of debit cards has become wide-spread in many countries and has overtaken the check, and in some instances cash transactions by volume. Like credit cards, debit cards are used widely for telephone and Internet purchases.1
A consulting firm, Novantas projects that the debit card will be used for more than 22% of U.S. personal consumption expenditures by 2015, for example, up from roughly 12.5% in 2005 (see chart "Electronic Payments: More Than Individual Products"). Much of this growth will come at the expense of paper checks and cash, which will fall from roughly 52% to roughly 31% in the household payment mix. Automated Clearing House payments and prepaid card payments also will undermine paper.2
Several factors are contributing to this
explosive growth. One is the proliferation of
electronics at the POS. With the dramatic drop
in telecommunications costs and the growing
presence of the Internet, card-capture
capabilities now are feasible at many
additional POS, where installations previously
were uneconomical.
Meanwhile, the debit card is enfranchising a
substantial portion of the banking population
that either doesn't want or cannot obtain a
credit card. As part of the nationwide rollout
of free checking, millions of people gained
debit-based electronic payment functionality
when they opened their accounts. Now they have
a card for personal identification, on-site
payments and also online
payments.
The debit card is also riding the crest of
an overall shift to electronic commerce. For
those who prefer cards and online bill pay to
cash and checks, debit is a welcome addition to
the new order. This segment already encompasses
perhaps 20% of the population and represents an
even larger share of debit card
usage.
Furthermore, there’s an entire base of loyal
credit card users who typically pay off their
balances each month and just use plastic for
the sake of payments functionality and to earn
rewards. With rewards increasingly offered for
debit, an equivalent payments vehicle, customer
loyalty to the credit card is being challenged,
shifting transactions to debit cards from
credit cards.
Banks, companies and entrepreneurs are looking at innovative ways of transforming the debit card with models like FSAs. But FSAs are not the only innovative ventures in the debit card space, PayPal, for instance has a debit card and is moving to secured cards, meanwhile, driver’s licenses may soon have the dual function of a debit card.3 See the business model section for more on trends with some insight from Novantas consultants.
1 http://en.wikipedia.org/wiki/Debit_cards
2 http://www.bai.org/bankingstrategies/2007-jan-feb/debitcards/
Example 1: Flexible Spending Account (FSA) Debit Cards
An FSA Debit Card is a special type of debit
card issued in the United States to access
tax-favored spending accounts such as flexible
spending accounts (FSA) and health
reimbursement accounts (HRA), and sometimes
health savings accounts (HSA) as
well.1
All such cards to date bear the Visa or
MasterCard brand and operate through their main
networks; thus all FSA debit card transactions
are of the offline variety (also known as
"signature debit" or, inaccurately but
commonly, "credit"). This can create confusion
at merchants such as Wal-Mart that attempt to
"steer" debit cards to online debit (aka "PIN
debit" or just plain "debit"); FSA debit cards
will not work that way.
Though these cards can be issued with HRAs
and HSAs as well as FSAs, the FSA is the oldest
and most common of these accounts; therefore,
for simplicity these cards are often referred
to as "FSA" debit cards. Walgreens and
drugstore.com have "FSA stores" designed for
use with these cards, whether tied to medical
FSAs, HRAs or HSAs.
Though a few FSA debit cards are also issued
for dependent care and transportation expenses,
most are issued for medical
expenses.
Traditionally, to meet Internal Revenue
Service (IRS) substantiation requirements, FSAs
were accessed only through claims for
reimbursement after incurring (and usually
paying) an out-of-pocket expense, often after
deductions were already made from the
employee's paycheck to fund the FSA; this is
commonly known as "double-dipping". This, along
with the so-called "use it or lose it" rule
(i.e., all funds not spent are forfeited), has
long been seen as one of the problems
minimizing utilization of FSAs.
The FSA debit card was developed to avoid
this problem by allowing users to access their
FSA directly without "double-dipping", and also
(where possible) to provide methods for
automating the IRS substantiation requirements
which often require substantial paperwork and
manpower. Substantiating an FSA debit card
transaction without paperwork is known as
"auto-adjudication".
HRAs, which were introduced later,
technically don't involve "double-dipping"
because they are funded by employer funds, not
by employee funds; however, they are subject to
the same IRS requirements as FSAs, and thus are
generally accessed only by paper claims or
debit cards just like FSAs.
Unlike
other debit cards, the IRS only allows FSA
debit cards to be used with certain "merchant
category codes" or "merchant type codes"
assigned by Visa and
MasterCard:
- Medical providers such as doctors and
hospitals.
- Merchants with an inventory information
approval system (IIAS). In an IIAS, a merchant
flags "FSA-eligible" items in its point of sale
database so they can be separated from all
other items by its scanner (brick-and-mortar)
or shopping cart (online); it then permits only
the "FSA-eligible" items to be charged to the
card, with another form of payment required to
purchase all other items.
- Until December 31, 2007, all grocers,
discounters, and online pharmacies. These
merchants must install an IIAS to accept the
card after this date.
- Until December 31, 2008, all "true
pharmacies" (i.e., those not located inside
grocery or discount stores and not online).
They must install an IIAS after this date,
unless 90% or more of their sales are of
FSA-eligible items (prescriptions or
over-the-counter items).
If a charge is not substantiated by auto-adjudication or receipts, the FSA provider must recoup the charge and suspend the card until it is recouped. In addition to voluntary methods of recoupment, employers commonly use payroll deduction, as well as offsetting the recoupment against future paper claims. If all else fails, the employer may add the amount of the charge to the employee's W-2 as taxable income.
Example 2: PayPal Debit Card
PayPal debit card is financially similar to
a debit card, deducting purchases directly from
your PayPal account balance, but can also be
used as a credit card anywhere MasterCard is
accepted. If there is not sufficient funds in
your account, the sale will be denied,
assisting you in the process of refraining from
spending money you don't
have.
Requirements to Get the Card There are several prerequisites to requesting a PayPal debit card. In order to request a PayPal debit card you must be a PayPal user for at least sixty days and must have a premier or business account. There is no charge to upgrade your account, but, unlike a personal account which can accept non-credit card payments free of charge, you will be charged the standard PayPal fee of $0.30 + 2.9% of the transaction amount to accept funds (both credit card and non-credit card) from other users. In addition, you must register a credit card with your account. The statement for this card must be sent to a physical street address, not a P.O. box. Finally, your account must be verified by linking it to your bank account.
The Debit Card The PayPal debit card works just like a normal debit card issued by your bank. Funds can be withdrawn from your PayPal account via any ATM with the Cirrus logo at a cost of $1.00 per withdrawal, plus additional bank ATM fees if applicable. You can also make debit purchases with a PIN. You may request up to two debit cards per PayPal account. The PayPal debit card carries no annual fee and there is no fee to request an addition card.
A MasterCard in Disguise The PayPal debit card doubles as a MasterCard Premier BusinessCard. The card can be used anywhere MasterCard is accepted and works in the same fashion as a standard credit card with the exception that the funds are deducted directly from your PayPal account. It is possible to overdraw your account, however, if the merchant does not request the full amount of your transaction to be immediately debited from your PayPal account. For example, when you purchase gas, a $1.00 "hold fee" will be billed to your account when you swipe your card before you pump. A few days later, this charge will be removed and the full charge will be posted. It's critical to track outstanding purchases in order to avoid overdrawing your account.
PayPal Preferred Program – Get 1.0% cashback Another feature of the PayPal debit card is the ability to receive cashback on your purchases. Any purchase in which the card is used as a credit card is eligible for cashback. While an eBay account is not required in order to sign up for PayPal and the debit card program, if you are an active seller on eBay with at least one listing every three weeks, you are eligible to receive 1.0% cashback on purchases processed from your debit card as credit card transactions. If your eBay sales drops below the minimum requirement, PayPal indicates they will notify you that your preferred status has been suspended until you list another auction. (Note that this does not suspend your debit card, but simply the ability to receive cashback.) Alternatively, you can achieve PayPal preferred status by incorporating PayPal into your e-commerce website. You must also list PayPal as the only accepted online payment option on either your eBay auctions or your website. Once enrolled in the "PayPal Preferred" program, you will begin receiving 1.0% cashback on all purchases involving your debit card in which you select "Credit" rather than "Debit" at the checkout process.
Security Measures In order to provide security to your account, your debit card has daily withdraw limits of $3,000.00 for purchases and $400.00 for ATM cash withdrawals. If you decide to request an additional debit card, this limit applies to your account and is not a limit per card. If you use PayPal extensively to accept payments online, the PayPal debit card is a convenient means to spend the funds directly from your account. Even if you don't receive many PayPal payments, you can still transfer funds from your bank account in order to receive 1.0% cashback on all of your purchases. While other credit cards offer cashback rates of greater than 1%, it is important to note that the PayPal debit card does not require a credit history since it is a debit card in reality.1
1 http://www.associatedcontent.com/article/10712/a_look_at_the_paypal_debit_card.html
Example 3: Maestro – International Debit Card for MasterCard
Maestro is an international debit card
service owned by MasterCard. Maestro cards are
obtained from associate banks and can be linked
to the cardholder's current account, or they
can also be Prepaid cards. The cardholder
presents the card at the Point of sale (POS)
and this is swiped through the terminal by the
assistant or the customer or inserted into a
PINpad. The payment is authorized by the card
issuer to ensure that the cardholder has
sufficient funds in their account to make the
purchase and the cardholder confirms the
payment by either signing the sales receipt or
entering their 4 to 6-digit PIN.
In Australia, Maestro is part of the Eftpos
program and is most commonly issued by the
Commonwealth Bank.
In Europe, Maestro is, de facto, the
successor to the Eurocheque system, since most
European banks issued Maestro cards after the
eurocheque card has been discontinued.
In the United Kingdom, the former Switch
debit card system has been rebranded as Maestro
and now uses chip and PIN technology. In
Ireland, customers of AIB are receiving a new
AIB Maestro debit card which is to replace the
current Laser card. The new card which uses
Chip and PIN technology, can be used for all
POS transactions that accept Laser or Maestro.
The card can also be used at ATMs that accept
Link, in addition to the Maestro supported
machines. Most Laser cards issued by other
banks also have the Maestro logo and function
as Maestro cards. In Belgium, the existing
Bancontact/Mister Cash system will be phased
out in favor of Maestro. This is directly in
line with the European directive requiring
member states to adopt a common payment system
by 2010.
In Brazil, Maestro has acquired the existing
Redeshop service and is in the process of
rebranding it as Maestro. Brazilian Caixa
Econômica Federal is currently the major
Maestro issuer in the world, with over
34,000,000 cards issued as October 2006.
In Argentina, Maestro is the card used by the
Banco de la Nacion Argentina, and
others.
In the United States, Maestro is a PIN-based
debit card network closely related to the
Cirrus ATM network, also owned by MasterCard.
Like other PIN-debit networks in the U.S.,
Maestro there relies solely on a standard card
and PIN, without a chip; signature-debit
transactions in the U.S. are handled through
the main MasterCard network or the rival Visa
network.
Because of its supposed global acceptance and the increase in Maestro based prepaid cards, a major advertising campaign in the UK by the company calls Maestro 'The New Cash.’1
Assumptions & Common Business Model – Future Models and Trends
When paying with a credit card, banks hold
more of the risk than when paying with a debit
card, because the money is spent at the point
of sale and withdrawn from the consumer’s
account. The consumer is less protected
than with a credit card. In many places, laws
protect the consumer from fraud a lot less than
with a credit card. Debit cards offer lower
levels of security protection than credit
cards. A consumer who is not credit worthy and
may find it difficult or impossible to obtain a
credit card can more easily obtain a debit
card, allowing him/her to make plastic
transactions.
Future Debit Card Models and Trends –
Adapted from a Novantas Consultants’
article
In preparing for the future debit market, it's important to consider the changing economics and business model for this product. In what might be termed the "legacy" portion of the debit card business, signature-based verification generates a fee of roughly 180 basis points per transaction — not quite the level of credit cards but still healthy revenue — funded by the merchants who receive the payments.1
Continued returns at that level would indeed
foster a production approach, but the fact is
that signature debit fees are under assault.
Merchants dislike their growing outlays for
debit transactions and are working to slash
fees by any means possible, including filing
lawsuits challenging interchange levels,
exerting regulatory and legislative pressure,
and scouring for payment alternatives. They
also are coaching customers to use PIN debit,
whose interchange fee is two-thirds lower,
roughly 60 basis points.
Meanwhile, consumers have spontaneously
embraced PIN debit. In fact, Novantas foresees
PIN debit growing as much as 4.5% faster than
signature debit over the next three
years.
The upshot is that banks increasingly must
look beyond merchant interchange fees for the
revenues needed to sustain the debit business.
And fortunately, debit card users present a
number of potential sources of value
independent of interchange. These include DDA
balances, credit needs and demand for advanced
fee-based services.
There is yet another imperative for debit
programs: customer acquisition. While
product innovations typically are copied over
time, progressive banks still can capture
meaningful short-term advantages in the debit
arena. Some of the new ingredients for debit
innovation include:
- Additional reward features, such as
"instant rewards" at the point of sale;
- New access vehicles, such as cell phones
with card-swipe capabilities;
- Promising new authorization processes that
let users set criteria for payments, such as a
particular person, location, time and type of
merchandise.
These new capabilities can be combined in
new payment products that meet a variety of
convenience and security needs, and attract new
customers. According to Novantas, six basic
characteristics along which new products can be
developed:
- Certainty — Standby provisions that assure
card payments will be made even if funds are
not immediately present.
- Control — Ability to restrict, monitor and
control how funds are spent.
- Identity protection — Authentication of the
funds recipient and/or user of payment
products.
- Rewards — Ability to customize
loyalty/reward characteristics of an electronic
payment product.
- Seamless bill pay — Integrate recurring billing into online bill pay platforms.
- Customer-to-customer transfer — Ability to securely transfer funds to another person and/or electronic payment vehicle.
1 http://www.bai.org/bankingstrategies/2007-jan-feb/debitcards/
Tie to Specific Leverage Point
- Smoothing the Vicissitudes
- The debit card helps consumers from spending beyond their means while giving them an easier way to spend their money.




