Description: Minute Clinics
Doc-in-a-box or mini clinics are walk-in medical clinics have are often located in retail shops or outlets. They provide prompt, affordable treatment for routine conditions and preventive care. They are increasingly being used as a means to expand primary care and expand access points for services such as health screenings, medical tests, vaccinations, immunizations, and physicals.
Example 1: Wal-Mart
Wal-Mart announced in February 2008 plans to open 400 new clinics in their stores within the next 2-3 years. They will contract with RediClinic, a Texas-based company, to manage and operate the clinics which will treat minor ailments and also provide screenings, tests, and basic exams and prescribe medications. The clinics will be open seven days a week.
Example 2: MinuteClinic
MinuteClinic model is to diagnose, treat and write prescriptions (when appropriate) for common illnesses. It is in network for most insurers and claims that its service menu clarifies the co-pay clearly for patients. It also access cash, checks and credit cards for uninsured patients.
Example 3: Walgreens
Walgreens pharmacy operates in-store health clinics, accepting most major insurance plans and offering affordable rates for insured and uninsured patients alike.
Assumptions & Common Business Model
Open 24/7 in many sites. Be available
on an as needed basis, no appointment
necessary. Provide timely care at an
affordable price. Provide patient
at the time of services with information on
cost of care. Provide care at affordable
prices to uninsured patients. Provide
low-cost prescriptions, as needed. In
pharmacies, patients can purchase their Rx in
same store where clinical visit was
provided.
These businesses generally do some
combination of the following:
- Accept reimbursement from major insurance
companies at the insurer's standard payment
rates (e.g. "usual and customary").
- Join major PPO networks.
- Accept payment from patients at favorable
enough rates that they can usually get full
reimbursement from their insurance
companies.
- Take out-of-pocket payments from uninsured
patients.
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Tie to Specific Leverage Point
- Transparency across pricing and
reimbursement strategies
- Anticipation of Out of Pocket Revenue and
Expenses
- Potential of new alliances or collective
purchasing action




